Frequently Asked Questions:
Our Repair or Sell program allows customers to either sell their products to us or have them repaired by us. Customers can fill out a form on our website with details about their products and we will provide them with a quotation for either selling or repairing the product.
To get a quotation for your product, please fill out the form on our Repair or Sell page with details about your product and any images you have. We will review your submission and provide you with a quotation within a few business days.
After you agree to the quotation and pay for the service, we will provide you with details about how to send your product to us. We typically send a prepaid return label which you can simply use to ship the item to us. The shipping fees are included in the quotation provided to you.
The time it takes to repair your product will depend on the type of repair required and the availability of any necessary parts. We will provide you with an estimated time frame for the repair when we provide you with the quotation.
After we have repaired your product, we will send it back to you using the shipping method you selected when you agreed to the quotation.
After we have received your product and verified its condition, we will send you payment for the agreed-upon price. We will send the payment using the method you selected when you agreed to the quotation.
We accept a wide range of products for our Repair or Sell program, including electronics, appliances, and other consumer products. Please fill out the form on our Repair or Sell page with details about your product and we will let you know if we can accept it.
Yes, we offer a warranty on all products we repair. The length of the warranty will depend on the type of repair performed. Please contact us for more information about our warranty policy.
If you have more questions about our Repair or Sell program, please don't hesitate to contact us. Our customer service team will be happy to assist you.