All orders are processed within 2-3 business days. Please note that orders are not shipped or delivered on weekends or public holidays. Ready and available products are typically dispatched within one business day after order confirmation.

We strive to deliver all orders within 4-6 business days from the date of receipt, both locally and internationally. We offer two primary shipping methods:

International deliveries do not include import duties or taxes; these fees are the sole responsibility of the buyer. Customers must comply with local laws and provide necessary documentation for customs release.

SaveOnCells is not responsible for items seized or destroyed by customs due to local legality issues. Should a package be refused due to unpaid duties, the buyer assumes all associated costs.

Customers are responsible for providing complete and accurate shipping addresses. We cannot change the shipping address once an order is confirmed or shipped. If you need to change your address, you must contact us to cancel the order before shipment and place a new one.

• Shipments to PO Boxes are often slower as many couriers do not support them.
• Orders reported as "Delivered" via tracking are considered final. SaveOnCells is not liable for non-delivery in these cases.
• We strongly advise purchasing shipping insurance. SaveOnCells is not responsible for loss or damage for uninsured shipments.

If you haven’t received your order within 2-3 weeks of receiving your shipping confirmation email, please contact us immediately. All reports of non-receipt must be made within 1 month of the original ship date to allow for proper investigation.